A New Male CSO

Our office came onboard a new male customer officer, which I guess is from M’sia. He wears a spec, abit plump and the speak in Msian style of mandarin.

He is good I must say, and he is a very hardworking man, though young, should be in the early 20s. can hear him keep talking to customers non-stop.

It is a pity I would say, why? With his age and work enthusiasm, he should be working in somewhere that can train him up better for his future, rather than wasting his time here, arranging schedules for customers.

This is basically a simple co-ordination work that many retiree can handle after working for a few days. If he can just put in some thoughts for his future, he will know how to go about doing it.

Even today, overheard he is asking someone to help him to buy his lunch, at about 3pm+. He is very hardworking indeed.

My jobscope as a Manager

Alright, I'm a manager here, in this coy.

But, I'm doing co-ordinations work + data entry job...


Errr, what do ya reckon? Easy life? Relax? Boring?

I can only say it is wasting my time doing all this micro-management thingy...
my brain will be retard in time to come if I stay here for too long..

arghh...

Office Politic

Once again, office politic pops up. And this time, I’m the victim…

Simple background, due to recent demand for services because of hot weather, the customers service center are unable to cope with all the customers calling in, scheduling of technicians work, as almost all of them, schedule is already full for each day.

Now, that supervisor of the call center, want my department to help in scheduling the work, by sending a email over to me, cc to the boss. Ok, I checked with the relative of the boss who is also in my department, about this matter. He mentioned that there was no such problems last time, only now, perhaps those new customer services officers are new (due to a huge turn over of staff) and unfamiliar. And he also mentioned, this is their department problems, not us.

So I just reply to that supervisor, about what my colleague told me, and the whole day, no reply at all.

When coming to close of the day, the boss called me to his office, together with this supervisor, and in front of the boss, she was pushing all this problems to me. As I was new in the coy, I didn’t really retaliate, just mentioned I will try to help, although this is your department problems. But the boss also only listen to one side and this supervisor work here for more than 10 years already. What can I do?

I just feel like an idiot, and I’m gonna work just like another coordinator but not as a manager. And as my colleague is related to the boss, thus this supervisor don’t dare to do this to him…

Sunday -> monday..

It’s Monday, back to work again. I’m happy.

But it’s not because of work happy, it is because I get to ride again yesterday.

Yesterday ride with two of my mates was a much satisfactory session as I guess I’m getting my form back, though no 100%, but am able to charge hard and fast, for slightly longer period.

My mate Mike, during the mini race, I can see improvement in him, when I was chasing behind him, he is pretty quick right now, he just need to show a bit more aggression to his competition.

My old sparring partner Ray, took my bike for another min race, he was second in tow after first corner and within the first lap, he got into first position. As he also stay away from riding for sometimes already, he is also rusty as I do, need to ride more to get back that form. Nevertheless, it is a nice riding day for us, though the weather is blazing hot.

Ultimately, I still need to thank my wife for taking care of the kids, so that I can go riding. And this morning, my body is not as aching like the first round two weeks ago.

Some thoughts and plans

After a mate who called me for lobang opportunity a few days ago, I was pretty excited about it, but everything is not concrete yet, however, hope it will come true.



Have been asking and checking online, why my boy was behaving so badly and lack of discipline, even though you give him warning, he don't seem to bother about what you are saying. The conclusion we reckon is maybe because of his little sister, he just want to gain attention from us. That's why he is behaving in such a manner.



This brings me to next step, if this lobang comes true, I will have flexiblilty to control and manage my own time, so I could send my boy to school daily and fetch him whenever I can. This will definitely helps if both me and my boy spend more time together.

He is now barely 4 year old and he sure know who he can go to whenever we punish him, he will just cry and run to the "proection zone" for cover. Kid now are really smart, but then I gotta let them know the right and wrong. As for now, they can make mistake and we can correct them, but if they make mistake when they grow up, it's up to them to learn a mistake in a hard way.

Increasing lunch cost

Went to AMK for lunch, go to my favourite coffee shop, wanted to eat the Bak Kut Teh (pork rib soup).

When I reached there, to my surprise, I saw a increase in pricing, from $3.50 up to $4.50! A total of one dollar increment! After contemplating, I still order it as it taste good (and I'm already there)

But come to think of it, if they increase by 50cents, I guess it is still acceptable, at least to me, but one dollar is kind of too much.

Guess I will go to other place for good Bak Kut Teh in future. Sigh....

Piss off

My boy have been on my nerve recently, and today, after parking at the carpark, i lost my temper at him. He always like to bite, or put any stuff into his mouth.

Have been telling him to do doing that as it is not hygenie, with recent outbreak of HFMD, I shouted at him just now, warn him the last time again, not to bite on that bottle of mineral water bottle again.

He still bite on the bottle happily, totally don't even bother about my warning to him, I snatch away the bottle, and smashed it on the ground. He start to cry, and behave like a spoilt brat. Then I told him, you are in the wrong and you still behave as though you are innocent?

And during the way home, he keep crying and want to look for his grandmother, why?

Anyway, deep in my mind, I had already wanted to have our own home. Why? It is because my in-law have been spoiling him, since he was a baby. Sometimes, when I want to punish him when he did wrong, they would protect him. Now he is totally out of control..

I have told my wife about it, to get our own home, so that whenever we reach home, he would not have a chance to run to his grandparent and cry like a baby. And when he did wrong, you will have problem to ask him to apologies, and he still insist he did no wrong.

I guess from now on, I will be super strict on him, ultimately, he is my son, it is my responsibility to show him the right of way in life. He may hate me, but what i do, will be for his own good in future.

Since young, i was the only kid at home to receive the most caning, from my parents and grandma, i was mad at them. Out of 3 childrens at home, why was I the one who got the most punishment? As I grew up, I start to understand them, and I'm glad that they punish me when I did wrong, and I would always thanks them deeply, in my heart, although all this years, I have never told them about my thoughts.

Same to me now, if I don't teach my son the correct stuff, he will blame me in future, why I never teach him hard enough to learn? I do not wish to see him go onto the wrong path. Please help me to show him the right way.